How CryoPort Shipping Works
AmericaOne’s global strategic business partnership with Cryoport.com allows us to provide the highest level, white-glove global shipping solution.
Chain of Compliance White Paper | Cryoport
Chain of Condition, and Chain of Identity. ISO 21973 extends the chain by focusing on the complete traceability of the equipment, processes, and logistics used in managing the environmental control of the therapy while it is in transit. This extended “Chain of Compliance®” provides complete traceability, control and oversight of the entire transportation process and is crucial for viable scalability.

Cryoportal Reports
Shipper Certification Reports and Data Logger Reports are accessories generated from the Cryoportal®. The Shipper Certification Report provides details specific to each shipment including order information, shipper and accessory serial numbers, shipper statistics, shipper preparation, and SmartPak II®,information. The Data Logger Report documents internal and external temperature during transport.
The Shipper Certification and Data Logger Reports are available to clients for their records, trial files, and QA purposes
De-risking the Regenerative Medicine Supply Chain: Managing ISO 21973 Through Chain of Compliance® & Cryosphere™ (cryoport.com)
Shipment Email Notifications: The Cryoportal will send automated emails to the selected recipients for up to 8 separate events.

- Submit: Confirmation of the order submission, which is the final step of this instruction.
- Approval: After the order is submitted, and before it is shipped from Cryoport, a member of Cryoport's Customer Service and Logistics Management team will review the order and approve it for shipment. Any changes made to the details and any tracking numbers generated at this time will appear on the details of this email.
- Leg 1 and Leg 2 Events: Confirmation of pickup and delivery of these legs, as well as any shipping exceptions which occur in between.
- Return leg Schedule: Confirmation of the scheduled pickup date/time for leg 3. If the pickup is missed, a weekly reminder will also be sent for the re-coordination of the collection.
- Cancel: A confirmation of order cancellation.
- Data Logger: A copy of the Temperature Stability Report sent after leg 2 delivery.
- Shipper Cert : A copy of the Shipper Certification showing the identifiers, conditioning data, and calibration data of the equipment used on the order.